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OperationsFull-time

Branch Manager

Kampala — Rubaga Operations Full-time

Run the Rubaga branch end-to-end — disbursements, collections, cash handling, and the team. You own the branch P&L.

What you'll do

  • Manage a team of 4–6 field, collections, and ops staff.
  • Sign off on daily disbursements within policy.
  • Review portfolio health weekly with the credit team.
  • Be the first escalation point for customer issues at the branch.

What we're looking for

  • Bachelor’s degree; 5+ years in MFI or commercial bank branch operations.
  • Demonstrated team leadership — at least 2 years managing people.
  • Clean track record on cash controls and audit findings.
  • Comfortable making the small call quickly and the big call carefully.

How to apply

Email your CV and a short note on why this role interests you to hr@baikalfinance.ug. Include “Branch Manager” in the subject line.

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